Name : Thet Tun Aung
Please tell me about your personal profile and career background?
I studied marine & offshore technology in Singapore. During my work experience at Keppel Offshore & Marine, Cesco Offshore & Marine and Golten Singapore Pte Ltd, I was fortunate enough to gain experience firsthand and learned many different sides of what goes into a project and business. (I learned) the general process of how a project is initially planned, developed and completed, as well as how much work and detail goes into every stage. I have been working at Terminal Enterprise almost two years as a General Manager.
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Can you give me a brief overview of Terminal Enterprise?
Terminal Enterprise is under Ayar Shwe Wah, which is a group of companies with around 3,000 employees nationwide. Terminal Petrol Stations were established in 2010 and our headquarter is at Shwe Ka Bar Housing, Yangon. Currently, we have 12 Petrol Stations around the country located in NayPyiTaw, (two in) Mingalardon, Hlaing Tharyar, Taikikkyi, Mindhama, North Dagon, Thanlynn, Pathein, Maubin, Hinthada and Phyu. Our strategy seeks to reinforce our position as a leader in the oil and gas industry, while helping to meet nationwide energy demand in a responsible way. Safety and environmental and social responsibility are at the heart of our activities.
How do Terminal petrol stations manage safety?
Process safety starts at the early design phase of building facilities and continues throughout the life cycle by making sure we are operating safely, staying well maintained and inspected regularly to identify and deal with any potential process safety hazards. Having strong controls for process safety and asset integrity risks at our facilities is critical. Business managers in Terminal Petrol Station are accountable for identifying the hazards, assessing and documenting their potential impact,and reducing or eliminating risks using controls and recovery measures. One of the ways we are building a strong safety culture throughout our organization is by focusing on compliance. We audit our businesses and seek assurance that process safety requirements have been implemented and are effective. We also have a dedicated team of process safety experts that assist in auditing our operations and facilities. We regularly report on process safety matters to the Ayar Shwe Wah group of HSE (Health and Safety Engineering) Officer.
Can you explain the forecourt design, maintenance and operation of Terminal Petrol Stations?
The design of our forecourts complies with environmental legislation and prevents pollution and make sure that storm water drains near our forecourt receive rainwater only. We ensure that all fuel nozzles function properly and keep our premises and equipment clean and well maintained. I would like to talk more about petrol station safety and environmental action because most people think that petrol stations are dangerous for the environment. We need to change that perception and prove that we ensure safety while we are setting up our Petrol Stations.
How do you prevent emergency fuel spills at Terminal Petrol Stations?
Talking about preventing fuel spills, we always look at work practices, staff training, equipment, storage and also develop emergency response procedures for dealing with spills and train staff to prevent and handle fuel spills. We always keep spill clean-up materials in a handy place – clearly labeled and ready for use.
Do you have any plan for future expansion?
First we will increase our sales and products in existing markets. This is obviously the easiest and most risk-free way to expand. This tactic may require a bigger location, different pricing strategies, new/improved marketing techniques – but it will be in a customer group with whom you already have a relationship. If you get off track, your present customers will let you know. Second is to introduce a new product. We have a successful product/service that we have been offering for some time and have been collecting data, customer feedback and doing the tinkering on our newest product, for example we are selling only 50ppm (parts per million) Diesel product at our Terminal Petrol Stations at the moment and we plan to offer 10ppm Diesel in the near future. This is a normal evolution in business, not just an expansion tactic. When positioned as adding value and being responsive to customer needs, this can be a relatively risk-free way to expand. The rest plans are to develop a new market segment or move into new geography, franchise or license and we will try to go global, something like growing markets, raising consumer spending, improved business climate— you know like “sometimes the only place to find these things is overseas”.
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