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AYA Bank Partnership with Microsoft

AYA bank announced that it has partnered with Microsoft Myanmar to power its next generation productivity and communication services, enabling improved customer service for its customers nationwide.

AYA bank will rollout office 365 to over 1,000 staff across 234 branches and offices, joining the ranks of many of the world’s best companies in choosing Microsoft’s productivity suite for its rapidly modernizing workforce. Having previously maintained its own email and file sharing servers, the move to the cloud will mean improved reliability in AYA bank’s fast paced office environment, where thousands of transactions happen every minute.

Myint Zaw, Managing Director of AYA bank said, “This is a very exciting moment for AYA bank, to be partnering with Microsoft to embrace cloud with Office 365 as we take the next step in our digital transformation journey. As the fastest moving bank in Myanmar, we are committed to embracing global standards, and the constant improvement of customer experiences. Office 365 will help us achieve these goals inside-out. As Myanmar’s banking industry continues to grow, we can rest assured that Office 365 will scale with us as we take on more staff, or create new product lines.”

“In Myanmar, mobile usage has significantly increased in only a few short years, which is creating demand for mobility and mobile banking services. At the same time, we have seen large reductions in the poverty rate, opportunity to improve women’s workplace participation and high GDP growth, creating opportunities for both mobile and digital banking. This is a promising development for Myanmar, and it means that digital transformation initiatives like the one we have seen at AYA bank can make a big impact, “said Sonia Kabir, Managing Director for Microsoft Myanmar, Bangladesh, Laos, Nepal and Bhutan.

Sook Hoon Cheah, President of Microsoft South East Asia New Markets said, “Digital transformation can make a big impact to everyday people’s lives in Myanmar. At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. We believe technology to be a strong democratizing force for good: capabilities previously only accessible to the largest multinationals are now available to even small and medium organizations all around the world. Microsoft is empowering banks to deliver new value and connected experiences, helping them thrive and win greater loyalty in the digital age. We are very happy that AYA bank is taking this leadership as it progresses in its digital transformation journey.”