Diebold Nixdorf, a renowned innovation partner for nearly a hundred financial institutions and a majority of the top 25 global retailers has announced the opening of an office in Yangon, creating a direct presence in the country for the newly combined company. Diebold Nixdorf had been previously operating in Myanmar through third-party business partners, supporting local banks with their self-service technology needs.
Six months into the implementation of the new government’s economic policy, digitisation of the banking and financial system in Myanmar is making headway. Success stories of mobile money transfers and airtime top-ups suggest Myanmar banking and retail sectors are ready to migrate to digital channels. But, as Myanmar treads the path between the physical and digital worlds, cash remains king as the mode of payment, though in improved and more versatile ways. Neil Emerson, Diebold Nixdorf senior vice-president and managing director for the Asia Pacific Region, said “We’re delighted to be expanding our operations in Myanmar. Our local office will enable us to build a closer relationship with our customers and serve them better. We continue to drive innovation in both banking and retail technology and services to meet Myanmar’s unique market requirements.”
In addition, Diebold Nixdorf plans to help established or new retailers who wish to enter the Myanmar market with its automation, omni-channel and lifecycle management solutions.